If you just started Restore, you probably have two questions. When will I see something? And how does the guarantee actually work? This post answers both as plainly as we can. Restore and Restore Max are for men and women, and everything here applies to both.
Hair is slow, and we won't pretend otherwise
Hair grows in cycles. One full growth cycle takes roughly six months, and to judge whether something is working you realistically need one cycle, maybe one and a half at most. That's why our guarantee runs for 150 days and not 30. A shorter window would not tell you anything useful.
Our guarantee page puts the general pattern this way: most people begin noticing changes around month three, reduced shedding usually comes first, visible regrowth builds later, and the best results typically show up after six months or more.
So the honest version of the first 150 days looks like this:
- Month one: building the habit. Apply Restore daily and take your first photo.
- Months two and three: the thing to watch for is less hair in the shower drain and on your pillow.
- Months four and five: this is where your monthly photos start to earn their keep, because slow change is very hard to see day to day.
Why "no further thinning" is a real result
This is the part people underestimate. If your hair has been getting thinner and it stops getting thinner, that counts for a lot.
Plenty of people on strong prescription DHT blockers don't see dramatic regrowth either. What they get is less shedding and a fuller look, because the hair they still have stays put and stays healthier. If that's where you are at month five, the routine is doing something, even if it isn't the before-and-after you pictured on day one.
How the 150-day guarantee works
Here are the terms exactly as they appear on our guarantee page.
What it says: If you have used Maneup consistently for 150 days, documented your progress with monthly photos, and have not got the results you wanted, we will refund your purchase.
What it covers: Restore (Copper Peptide Hair Growth Formula) and Restore Max (The Complete Hair Growth Stack). Other products are covered by our standard 30-day return policy instead.
What we require:
- Monthly photos. These are required. One time-stamped photo each month across your 150 days, showing your progress, plus a clear before-and-after. Photo documentation is how we verify consistent use and evaluate progress. If you miss a month, you are still covered, but we strongly encourage a photo every month.
- Answers to a few questions, so we understand how you used it:
- How often did you use the serum?
- How long in total did you use our products?
- Did you use it alongside any other hair or scalp treatments?
- How many bottles have you used?
- What was your start date?
How a claim is reviewed: A member of our team reviews each claim against your photo documentation and order history. We are checking that you genuinely and consistently used the product across the 150 days, rather than ordering once and asking for the money back. Please allow up to 72 hours for the review. We will come back to you either way.
If your claim is approved: We confirm the total you paid for the eligible orders, then issue your refund to the original payment method. Refunds are issued within 10 business days of approval, though your bank may take a little longer to post it.
Still inside the 150 days? If you are not seeing results but have not reached day 150 yet, get in touch anyway. We can pause or cancel your subscription so you are not charged again while you finish the window, and your eligibility stays intact.
To start a claim: email hello@maneuplabs.com with your order details, your monthly progress photos, and your answers to the questions above.
How to take guarantee photos that actually show something
The photos aren't just paperwork. Nobody notices slow change in a mirror, so they're also your best way to see progress. A quick monthly phone photo is all it takes, and a few habits make them far more useful:
- Start on day one. Your first photo is your "before." Without it, there's nothing to compare against.
- Same lighting every time. Pick one spot, ideally with steady light, and use it every month. Overhead bathroom light can make any scalp look thinner.
- Same angles every time. Take the crown, the hairline, and your part. If you take extra angles, keep them consistent too.
- Same time each month. Set a phone reminder for the same date.
- Same hair. Dry, and styled the way you usually wear it. Wet hair clumps and shows more scalp.
- Keep the date stamps. Don't crop, filter, or screenshot them in a way that strips the date. Save them all in one album so they're easy to send.
If you've already started and skipped the photos, start today. You'll need them for a claim.
If progress feels slow
A few months in and not happy with the pace? You have two honest options for pushing harder.
1. Add a DHT blocker. DHT is one of the main drivers of thinning, and Restore on its own doesn't block it. You can:
- Add Defend, our natural DHT-support capsules. The easiest way to do that is upgrading to Restore Max, which is Restore and Defend together.
- Or, if you'd prefer a prescription option like finasteride, talk to your doctor first.
2. Get more GHK-Cu to your scalp. Restore contains 0.5% GHK-Cu (copper peptide). You can:
- Apply it twice a day instead of once.
- Or raise the concentration with an accelerator: GHK-Cu accelerator.
Does changing your routine affect the guarantee?
- Upgrading to Restore Max: your 150 days still count from your original start date, since you're adding a product, not starting over. To keep it that way, stay on a subscription with consecutive months and no gaps.
- Adding another treatment: starting something like finasteride, minoxidil or dutasteride doesn't make you ineligible. We ask about other treatments so we can talk your results through with you. Many of these have their own shedding phase, so starting one partway through makes it harder to tell what's causing what. If you're planning to add one, let us know.
Frequently asked questions
Is Restore for women too?
Yes. Restore, Defend and Restore Max are for men and women. The routine and the guarantee work the same way for everyone.
I missed a monthly photo. Am I still covered?
Yes, you're still covered. But we strongly encourage a photo every month: it's the best way for you, and us, to see how you're actually doing.
I'm not seeing results yet. Should I stop?
If you're under 150 days, we'd encourage you to keep going and keep taking photos, since one hair growth cycle is roughly six months. If money is the worry, contact us before day 150: we can pause or cancel your subscription so you aren't charged again while you finish the window, and your eligibility stays intact.
Can I use Restore if I'm pregnant, under 18, or have a medical condition?
Please talk to your doctor before starting, and the same goes for prescription options like finasteride.
